Understanding Branding: Beyond Logos and Products to Building Customer Perceptions

Understanding Branding: Beyond Logos and Products to Building Customer Perceptions

, by Unboxify, 3 min reading time

Setting the Record Straight: What Is Branding? 🤔

Breaking Common Myths: What Branding Isn't 🚫

Everyone seems to have a different definition of branding. While it's often used interchangeably with terms like logo design, identity design, or even typography, branding is none of these. Let's start by clarifying what branding is not:
  • Not a Logo: A logo is a useful tool for a business, serving as a symbol for the brand. However, it is not the brand itself.
  • Not a Product: When people talk about buying a brand, they're really talking about purchasing a product. The brand is not the product itself.
  • Not Just a Promise: Although some say a brand is a company's promise to customers, this is only partially true. While it acts as a promise, that's not the full picture.
  • Not Just Advertising: Advertisers may claim a brand is the sum of all the impressions a company makes on an audience. While this might help sell ads, it doesn't fully encapsulate what branding is from a business point of view.

Unveiling the True Essence of Branding 🌟

So what exactly is branding? At its core, a brand is a result. It's the customer's gut feeling about a product, service, or company. This perception forms in their minds and hearts, based on the various raw materials and experiences you provide them.

The Subjective Nature of Branding 🎨

When you create a brand, you're not crafting a single, monolithic entity. Instead, you're creating millions of individualized perceptions. Each customer or audience member develops their own unique brand of you. In essence, a brand is like a reputation: it's your business reputation perceived in countless different ways.

What Truly Shapes a Brand 🛠

To better understand branding, let's consider the aspects that contribute to shaping it:
  • Products: The quality and design of your products play a huge role in brand perception.
  • Messaging: Communicating your brand's message effectively can significantly influence customer feelings.
  • Look and Feel: The aesthetic elements like color schemes, typography, and overall design must resonate with your audience.
  • Culture: Your company’s culture and how employees behave impact the brand's perception.

Branding from Different Perspectives 🌍

Understanding the essence of branding requires looking at it from various angles—both from the designer's and the business's point of view.

The Designer's Gut Feeling 💡

Designers often rely on their gut feelings about what might work and then sell these ideas to clients. Yet, their focus should be on what happens in people's heads—what reputation and perception are being crafted through their designs.

The Business Checklist ✅

From a business's perspective, there's often a tendency to view branding tasks like a checklist:
  • Logo
  • Tagline
  • Ad Campaign
They might think they’re done once these elements are in place. However, none of these individually constitute branding. Instead, branding is the result of how these elements collectively shape customer perceptions and reputation.

The Comprehensive Nature of Branding 🏢

Branding isn't confined to one department or aspect of the business. It encompasses almost all areas, including:
  • Product Development: The design and functionality of your offerings.
  • Marketing and Advertising: The messages and campaigns you roll out.
  • Customer Service: How you treat your customers and how it aligns with your brand’s promise.
  • Company Culture: The internal environment and how employees interact with each other and customers.
Even the finance team, although not directly involved, plays a part in green-lighting projects that affect the brand.

Wrapping It Up: The Heart of Branding ❤️

To sum it up, branding is far from being a mere logo or a marketing tagline. It is the result of a holistic approach, involving various departments working together to shape a desired reputation. From the products you create to the messages you communicate and the culture you foster, every aspect counts. By focusing on creating a positive and consistent perception in the minds of your audience, you'll be well on your way to building a compelling and lasting brand.
Leave a comment

Leave a comment


Blog posts

  • , by Author Article title

    Read more 

  • , by Author Article title

    Read more 

  • , by Author Article title

    Read more 

Login

Forgot your password?

Don't have an account yet?
Create account